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Helpful FAQ

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Customer Query

Frequently Asked Question

Air freight offers you two main advantages over ocean freight: faster speeds and less handling of your goods.
Especially for long distances, ocean freight shipping appears as the most economical option.
The businesses and individuals prefer this mode for the shipping of bulky and oversized cargo, such as trucks, construction materials, and industrial equipment. The modern-day ships are designed to safely carry dangerous materials and hazardous cargo. To ensure additional safety, the containers are designed to be locked and sealed. When compared to other modes, ocean freight shipping is environment friendly.
FCL means Full Container Load, which means all the goods in a container belong to a single shipper.
LCL means Less Container Load, which is used when a shipper has to share the container with cargo of other shippers.
The latter is chosen when the quantity of cargo is less.
In case of cargo incident, the fastest way for a customer to recover loss and damage is to buy the Cargo Insurance.
Otherwise, the liability of the logistics company is limited and subject to Warsaw Convention, Hague Rules, Hamburg Rules and the Standard Trading Conditions of the company. Basically the logistics company is not eligible to buy the cargo insurance.
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